Privacy Policy

At Alzohr, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our products, including electric bikes, kids bikes, delivery bags, and e-bike accessories.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information

• Name
  
• Email address
  
• Phone number
  
• Shipping and billing address
  
• Payment details (processed securely through trusted payment providers)
  

Non-Personal Information

• IP address
  
• Browser and device information
  
• Pages visited on our website
  

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
  
• Communicate with you about orders or customer support
  
• Improve our website, products, and services
  
• Send updates or promotional offers (only if you choose to receive them)
  

3. Sharing Your Information

Alzohr does not sell or rent your personal information.
We may share your data only with:

• Delivery and shipping partners
  
• Payment processing companies
  
• Legal authorities if required by law
  

All third parties are required to keep your information secure.

4. Cookies

We use cookies to improve website functionality and user experience.
You can disable cookies in your browser settings, but some website features may not work properly.

5. Data Security

We take reasonable security measures to protect your personal information. However, no method of online transmission or storage is 100% secure.

6. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Brand Name: Alzohr
Email: info@alzohr.com

Thank you for trusting Alzohr
We value your privacy and are committed to keeping your information safe.
If you ever have questions or need help, we are always here for you.

Stay safe, ride happy, and enjoy your journey with Alzohr!